Private Label Helpdesk Software

It’s time to resell private label helpdesk software that blows away the competition. Omnistar Live is a fully-featured private label web based help desk software support suite that includes live chat, ticket support, knowledgebase/faq, file manager, and troubleshooter features, all in one user friendly solution. With Omnistar Live, your clients will be able to integrate a comprehensive support solution that will increase customer satisfaction and reduce support costs, all while saving valuable time. Our software is so effective and convenient we know you'll be making money in no time.

Resell Customer Service Software

Not only that, but Omnistar Live’s excellent live chat software allows any business to take its web based sales pitch to the next level. By integrating live chat that allows the client to initiate contact with customers who are looking at particular pages for extended periods of time, the conversion rate for any site will be sure to soar. If you resell customer service software you'll realize how great the product offering is.

• Immediate Download
  Upon ordering the Omnistar Live Install version you will be able to immediately download and install the product. In addition, we offer Same Day optional FREE installs if you require our technical team to install the product. If you order our hosted version, after we confirm your order, we will set up your account the same day.
  
  
• Lifetime Upgrades
  Unlike other products that charge for new versions and upgrades, Omnistar Interactive offers FREE upgrades for life. Even if the product version number changes, you will still be entitled to a free upgrade. Our software team is continually adding new features and offers several new versions every year.
  
  
• Re-Brand Omnistar Live
  Omnistar Live can be easily re-branded so that web developers and designers can sell the product as their own.
  
  
• Real-Time Chat
  Omnistar Live enables you to engage in real-time chat with your website visitors. Your web site visitors will see an icon that will show whether there are available staff from the selected department, allowing them to easily request help if a representative is available.
  
  
• Pro-Active Chat
  Omnistar Live enables staff members to request chat conversations from web site visitors using a number of methods. First, staff members can pop-open a chat box on the visitor’s browser. Alternately, staff members can engage visitors with an image that invites the visitor to chat. Finally, staff members can engage visitors with a floating icon that will scroll across the visitor’s browser.
  
  
• Ajax Chat Interface
  Omnistar Live chat uses AJAX (Technology pioneered by Google and used in GMail, Google Maps and other Google Applications). Using this technology allows the Omnistar Live chat experience to work more efficiently.
  
  
• No Special Download Required for Live Chat
  Omnistar Live Ajax chat interface does not require clients to download any special plug-in before they chat with your staff.
  
  
• Advance Help Desk
  Omnistar Live includes an advance help desk component that allows visitors to add support tickets via email or help form. Once the ticket is entered, all staff members from the selected department are notified and the staff member can reply via the help desk area or email.
  
  
• Powerful Knowledgebase
  Omnistar Live includes an advanced knowledgebase with very powerful features including unlimited categories and sub-categories, internal only knowledgebase, glossary, advance searching, attachments, comments and more.
  
  
• Intuitive Troubleshooter
  The troubleshooter section will allow users to follow a series of questions to find answers to common problems. When you add a topic, you can add unlimited questions and answers under the topic. In addition, you can even create additional topics under a specific topic.
  
  
• Enhanced Document Manager
  Omnistar Live includes an optional Document Manager that allows you to make documents available to users of your help desk. This option could be used if you have documents or software upgrades that you have to make available to specific users. You may limit access to specific interest groups.
  
  
• Staff Calendar / Address Book
  Omnistar Live includes an optional calendar available to all staff members where staff members can post to-do items for themselves or other staff members. They can also setup to receive email reminders. In addition Omnistar Live includes a separate address book where staff members can post information and make that information available to all or selected staff members.
  
  
• Staff Internal Mail System
  Omnistar Live includes an optional internal mail system. Through our internal mail system staff members can easily communicate and send attachments that are only viewable from the Omnistar live system.
  
  
• Detail Reports
  Omnistar Live comes with a set of detail reports that allows you to view information such as web site traffic, referrers, user details, staff reports, visitor transcripts, user chat reports, staff events, knowledgebase reports, and survey reports. This is only a sampling of the reports offered by Omnistar Live.
  
  
• Search Engine Integration
  Omnistar live allows you to view which search engines your web site visitors are coming from and the key words used to reach your site.
  
  
• Multi-Lingual
  Omnistar Live allows you to easily translate the entire administrative, staff and user pages to ANY language. In addition to translating the software you can also change the MySql Character Set.
  
  
• Third-Party Login API (TPLA)
  Omnistar Live comes with an API to allow you to integrate with other software applications so that when you create login accounts with third-party applications you can automatically create accounts within your Omnistar Live.
  
  
• Optional Windows Sys-tray Application
  Omnistar Live includes a system tray windows application that allows staff members to minimize the monitor window to the system tray instead of the task bar. Therefore, the monitor window cannot accidentally be closed. This is an optional feature.
  
  
• Still not convinced
  Click here to see why thousands of webmasters choose Omnistar Live over the competition.

The Omnistar Guarantee.

Next Steps

If you are interested in reselling our Omnistar Live software and you have at least 10 customers that can utilize our solution, then you are eligible to resell. You may access our Omnsitar Live Online Demo or view our Omnistar Live Video Presentation. Once you are convinced that Omnistar Live is the right valued added service for your business call us toll free at 800-600-0740 or fill out our reseller contact form.